Rabbit and the Fox Films
Hand-crafted wedding films

Privacy Policy

PRIVACY POLICY

Last updated May 10, 2018

Rabbit and the Fox Films respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.rabbitandthefox.com/ including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE SITE.  

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Revised” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.  

   COLLECTION OF YOUR INFORMATION

We only collect information about you if you make an enquiry through our contact form or make a booking through our secure booking site. The information we may collect on the Site includes:  

Personal Data 

Personally identifiable information, such as your name, email address, telephone number, ceremony and reception venue,  that you voluntarily give to us when you choose to use the contact form.      

Financial Data

We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Stripe, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.   

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:  

● Create and manage your account. 

● Email you regarding your account or order.  

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:  

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.  This includes exchanging information with other entities for fraud protection and credit risk reduction.        

TRACKING TECHNOLOGIES    

Cookies and Web Beacons  

If we may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site  to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser's settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.   

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. When submitting an enquiry all your information will be stored in our client management software - Tave - this software is compliant with the EU's General Data Protection Regulation (GDPR) law. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. 

THE RIGHT TO BE FORGOTTEN

Another major requirement for GDPR compliance is the right to be forgotten. This entitles you the client to request the erasure of your  personal data. See Article 17 of GDPR for more information. Tave (our client management system) enables Rabbit and the Fox to do this easily.

  CONTROLS FOR DO-NOT-TRACK FEATURES  

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.  No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.  

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

hello@rabbitandthefox.com